Houseplay
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    • Getting Started
      • How Houseplay is organised
      • Your first carnival: from school setup to ready to run
      • Choose the right carnival setup for your school
      • How will competitors take part?
      • Live entry or paper-first operation?
    • Setting Up Your School
      • Complete the organisation setup wizard
      • Set up houses and colours
      • Set up grades and year levels
      • Set up carnival types
      • Create and edit event types
      • Set up venues and lanes
      • Create divisions and allocate points by placing
      • Prepare a student file that will import cleanly
      • Import students from CSV or Excel
      • Add or edit a student manually
      • Delete students individually or in bulk
      • Import school records
      • Add and maintain school records manually
      • Invite a team member and manage their role
    • Building a Carnival
      • Grade or age: which grouping fits your school?
      • Use last year's carnival as your starting point
      • Create a carnival
      • Edit a carnival’s settings
      • Register every student in a carnival
      • Choose how to add events
      • Copy events from an earlier carnival
      • Add, edit and delete an event
      • Bulk-create events
      • Import events from CSV or Excel
      • Add and remove competitors from an event
      • Create teams and assign team members
      • Import competitors into events
      • Assign competitors to lanes
      • Create an event pool and its first heats
      • Bulk-create event pools
      • Choose an event-pool distribution method
      • Automatically add eligible competitors to a pool
      • Manage nominations manually
      • Automatically manage first-round events
      • Advance competitors through heats and finals
      • Build the carnival program
    • Running the Carnival
      • Carnival-day readiness checklist
      • Prepare printed forms for a paper-first carnival
      • Enter results for an individual event
      • Enter paper results after the carnival
      • Review potential school records
      • Complete or reopen an event
      • How student and house points update
      • How house points and champion students are calculated
      • Add or remove bonus points
    • Reports
      • Which report should I use?
      • How to download a report
    • Account & Billing
      • Subscriptions, student limits, and plan changes
      • Switch between organisations
      • Update billing details and download receipts
    • Troubleshooting & FAQ
      • House points or champion totals look wrong
      • A student row failed to import
    Support/Account & Billing

    Account & Billing

    Subscriptions, staff access and invoices.

    Start here

    Guide

    Subscriptions, student limits, and plan changes

    Check your school's access and student limit, then renew, upgrade or subscribe through Billing.

    Browse in order

    Tutorial

    Switch between organisations

    Change the active school when your account belongs to more than one organisation.

    Tutorial

    Update billing details and download receipts

    Update your organisation’s billing details and open a receipt for a paid invoice.