Update billing details and download receipts

Update your organisation’s billing details and open a receipt for a paid invoice.

If your school’s billing contact changes, an organisation admin can update the details used for invoices in Settings → Billing. You can also find receipts there when you need a record of a paid invoice.

This guide shows how to update billing details and find a receipt.

Update billing details

1. Open Settings → Billing and choose Edit in Billing Contact Details.

2. Update whichever billing details have changed. The video uses Billing Email as an example. Choose Save Billing Details, then check your changes on the billing page.

Open a paid invoice receipt

On Settings → Billing, find the paid invoice in Invoices. Select Receipt to open its payment receipt in a new tab. Use Invoice PDF when you need the invoice document instead.

The receipt link becomes available once payment has been recorded. If an invoice is marked as paid but you cannot open its receipt, contact support with the invoice number so they can check it.